Follow us
COVID-19 Trade Update Page

Travelbiz Spotlight - Passenger Services Return to the Skies

4th June 2020 - 3:30pm

In July Finnair will resume Dublin services with four flights a week

In July Finnair will resume Dublin services with four flights a week

#Traveltradetogether

Travelbiz Spotlight looks at airlines resuming passenger services - Air Canada, Emirates, Etihad, Finnair and Ryanair as more countries start to open borders including Italy, Cyprus, Greece, Portugal and Spain.

Air Canada

Bláithín O’Donnell advises Air Canada intends flying a passenger service, Dublin to Toronto from 2nd July. Along with a twice weekly Dublin-Montreal cargo-only service from June, this is great news for Ireland keeping open a link with Canada. Air Canada has implemented a CleanCare+ biosecurity program and is now offering flights to nearly 100 destinations in Canada, the U.S. and globally this summer.

 

“I am delighted that our July operation has been firmed up in the system providing some confidence to travellers and travel agents as to our Dublin operation” says Bláithín. Air Canada’s minute long video called Ready for Takeoff is HERE”.

 

The 4 times weekly Dublin-Toronto service matches the originally scheduled Dublin-Vancouver service which, with the Dublin-Montreal service, have been withdrawn for summer 2020. Those originally flying direct to Vancouver or Montreal have been transferred to Dublin-Toronto with onward connections. Services depart Dublin Mon, Tues, Thurs and Sat and leave Toronto Sun, Mon, Wed and Fri. This is a July schedule, with August onwards to be decided in June.

 

“Our customers are expressing their eagerness to travel, where it is safe to do so. We are accordingly gradually opening for sale flights for the summer and beyond as we rebuild our network, leveraging our strong position as a global airline. Air Canada is ready for take-off, and we look forward to welcoming our customers onboard,” said Lucie Guillemette (Executive VP & Chief Commercial Officer Air Canada).

 

In addition to its regular goodwill policies, the airline is offering a choice of a travel voucher with no expiry date that is fully transferable or to convert a booking into Aeroplan Miles with an extra 65% bonus miles (from 1st June). Both options are retroactive to March 1. See: HERE

 

Emirates

Emirates resumes passenger services to: London Heathrow, Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne and offers connections in Dubai for flights between the UK and Australia. Travellers must comply with the eligibility and entry criteria requirements of destination countries.

 

Adel Al Redha (COO Emirates) said: "Emirates is implementing a comprehensive set of measures at every step of the traveller's journey. The risk of catching an infection on an aircraft is already very low... Every measure implemented is an additional reduction in risk… our aim is really to make flying as safe as possible”.

 

Emirates introduces new measures including complimentary hygiene kits (masks, gloves, antibacterial wipes & hand sanitiser) on flights to and at check-in at Dubai International Airport. At the airport, there are temperature checks, physical distancing indicators, protective barriers at counters and staff in PPE. Gloves and masks are mandatory at this airport and masks only on Emirates flights.   Boarding is staggered by row, from the last row to the first. Cabin baggage has to be checked-in, and only essential items such as a laptop, handbag, briefcase or baby items are permitted.

 

On board, cabin crew will wear PPE, hygienically sealed comfort items (pillows, headphones etc.), no print reading material and sterilised eating utensils will feature. On top of enhanced cleaning and disinfecting, advanced HEPA air filters remove 99.97% of viruses from cabin air.

 

Etihad Airways

Etihad Airways resumes services operating to and from Abu Dhabi to Dublin and to Belgrade, Geneva, Milan, Paris Charles de Gaulle, and Toronto. In addition to the link between Melbourne and London, Etihad will add services to Sydney, allowing a direct transit connection to and from London via Abu Dhabi.

 

Etihad Airways launches ‘Etihad Wellness’, a more comprehensive health and hygiene programme and customer guide which builds on the airline’s stringent measures to deal with COVID-19. Specially trained Wellness Ambassadors, a first in the industry, provide essential travel health information and care.

 

Etihad Wellness initiatives will have easy-to-use online guides detailing the high health & hygiene standards at every stage of the journey -  at catering facilities and food testing laboratory, aircraft cabin deep-cleaning, check-in, health screening, boarding, inflight experience, crew interaction, arrival and ground transportation. For more specific information, contact directly 24/7 by emailing wellness@etihad.ae and a web-chat option is to launch too.

 

Etihad, with Abu Dhabi Airports, will introduce Wellness Ambassadors at Abu Dhabi International Airport. Once UAE travel restrictions are lifted, and the airline resumes an expanded schedule, Etihad will introduce Wellness Ambassadors on board, supporting other Cabin Crew. See www.etihad.com/wellness. For destination entry regulations, see HERE.

 

Finnair

Finnair is resuming passenger service in July. In July Finnair will resume Dublin services with four flights a week and by September, flights from Dublin will be back to a daily service to Helsinki. This comes as Finnair increases passenger services from 5 to 30% of its schedule, from 20 to c.105 flights a day.

 

Flights will start with long-haul services with a strong focus on Asia and short-haul operations within Europe including key cities and holiday destinations in southern Europe as well as some domestic Finnish flights. Finnair will keep services constantly under review depending on demand and changes in travel restrictions in different countries. See HERE.

 

Finnair offers flexibility to change travel dates and this will continue until the end of June.  As the airline publishes its flying schedule from July 2020 to March 2021, it will also cancel those flights not operating. Cancellations will be handled in phases and affected customers will be contacted over the coming weeks. See the Travel Updates page on finnair.com: if a flight is cancelled, but Finnair is still operating to the destination, Finnair will automatically offer an alternative flight. Refunds are available for any cancelled flights. To change their travel date, see HERE.

 

Ryanair

Ryanair plans to operate 40% of its normal July flight schedule mirroring announcements by Spain, Italy, Cyprus, Greece, and Portugal to reopen for the key July-Aug family holiday season.

 

Ryanair is offering daily flights from Northern Europe including Ireland, the UK, Belgium, Holland, Germany to holiday airports of Portugal, Spain, Italy, Greece and Cyprus from 1 July.

 

Eddie Wilson (CEORyanair) said: “After 4 months of lockdown, we welcome these moves by... Italy, Greece, Portugal, Spain and Cyprus to open their borders, remove travel restrictions and scrap ineffective quarantines. We look forward to welcoming millions of Ryanair passengers and their families back on board, and flying them on holiday as Europe’s economies begin to recover from these difficult recent lockdowns, which have been so successful in reversing the spread of the Covid-19 virus”.

 

All Ryanair flights will operate with new health guidelines in place, which will require passengers and crews to wear face masks at all times in the terminal and on board the aircraft per EU guidelines.


Click thumbnail to see a larger image

In July Finnair will resume Dublin services with four flights a week
Air Canada intends flying a passenger service, Dublin to Toronto from 2nd July.
Emirates resumes passenger services to: London Heathrow, Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne
Etihad Airways resumes services operating to and from Abu Dhabi to Dublin
Ryanair plans to operate 40% of its normal July flight schedule

Follow us on Facebook

No poll available. Check back soon.

Get the TravelBiz Diary

The essential guide to the Irish Travel
Industry year.

Get the TravelBiz Diary.