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COVID-19 Trade Update Page

Groups Policy

9th June 2020 - 10:28am

Policy for UK&I Trade and Direct Group bookings ONLY (Updated 21.05.20)

In order to assist our UK&I Trade partners on all existing and new, ticketed and un-ticketed Group bookings held for travelling between 01July20 – 30Sep 20, the following policy has been introduced.

For un-ticketed bookings:

• We allow all bookings to be cancelled

• We will not generate an ADM for cancellation within the update window

• Space must be released by 30th June 2020 for the ADM waiver policy to apply

For ticketed bookings if the new date is known:

• 1 free change within 12-month validity of the ticket

• Allow 1 free name change per passenger

• Re-routing permitted

• Any additional fare & taxes must be collected

Please contact your British Airways Account Manager for further Details.

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