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COVID-19 Trade Update Page

Emirates remove change/reissue fees for ALL tickets issued before 31 March

13th March 2020 - 2:45pm

Emirates is closely monitoring the situation and would like to restate to trade partners and clients they can book with peace of mind. Emirates’ waiver policy now applies to any bookings made before 31 March 2020.


Emirates customers worldwide can enjoy more flexibility, choice and value; with the ability to change travel dates without change and reissuance fees.


How does this work?

Changes to tickets means the travel date or destination. Tickets issued up to 31st March are eligible for the waiver. Customers can change their booking to travel on any date within 11 months of the original date of purchase. Date change is free. Destination change is as per the difference in fare. If there is a difference in the airfare or applicable taxes, due to the reissue/reroute of the ticket, the additional amount will need to be collected. The policy covers all existing destinations across the Emirates network.


To keep informed on the latest changes,

Emirates thank you for your ongoing support.  Should you have any other queries in relation to this update, please contact your local Emirates Sales team. If you require any further clarification or support please contact your local Emirates Sales Team or email

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