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Cruise with Confidence with Royal Caribbean Group

13th March 2020 - 4:45pm

Royal Caribbean Group (Royal Caribbean International, Celebrity Cruises, Azamara and Silversea) are allowing cancellations up to 48 hours before sailing.

 

Royal Caribbean Group is allowing guests to cancel cruises as late as two days before a sailing. Guests will receive a full credit for their fare, usable on any future sailing of the guest’s choice in 2020 or 2021. The policy applies to both new and existing cruise bookings.

 

“Our previous policy set earlier deadlines for guests to cancel their cruises, and that added unnecessary stress”, said Richard Fain (Chairman and CEO). “Trying to guess a month or more in advance where areas of concern might be is challenging for medical experts, much less a family preparing for vacation”.

 

“When circumstances are as fast-changing as they have been recently, it’s good to know you have the option to take a rain check”, Fain said. “We think putting more control in our guests’ hands helps them make informed decisions about whether to keep their existing vacation plans or trade out for a more convenient time or itinerary”.

 

In addition to easing concerns for booked guests, Fain said the policy would also give consumers more confidence in making new bookings, knowing that they could later adjust their plans without penalty.

 

The policy applies to all cruises with a sailing date on or before 31 July 2020, and will be offered by the company’s global brands: Royal Caribbean International, Celebrity Cruises, Azamara and Silversea. Full details of the “Cruise with Confidence” policy can be found at the respective brand websites.


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