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Book with confidence: Air France and KLM

13th March 2020 - 12:15pm

Air France and KLM authorize flight re-bookings for all bookings made before 31 March 2020

 

Air France and KLM are doing everything possible to assist their customers and allow them to postpone or cancel trips planned to/from areas with a risk of exposure. The airlines are now extending these measures to their entire network, for reservations to come and bookings already made. Customers can thus book their trip with peace of mind, with the guarantee of being able to modify their booking at no extra cost if they wish to do so.

 

Under these terms, for all Air France or KLM (Electronic ticket number beginning with 057 or 071) tickets purchased on or before 31 March 2020 for travel between 6 March and 31 May 2020, regardless of original ticket conditions and destination, it will be possible to postpone tickets at no extra cost until 31 May included, to the same destination and in the same travel class.

 

Passengers who wish to postpone tickets beyond 31 May 2020, change their destination or cancel their journey will be offered a non-refundable voucher valid for one year on all Air France and KLM flights.

 

This measure also applies to all tickets already issued for travel between 6 March and 31 May 2020.

 

Details of these measures are available at all Air France and KLM points of sale and can be consulted at airfrance.com and klm.com


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