Travelbiz E-Zine
6
August
2025

Positive2Work Skillnet and ITAA Leadership Excellence in the Travel Industry Programme Returns

#Traveltradetogether

Positve2Work Skillnet, in partnership with the Irish Travel Agents Association (ITAA), has announced that the certified Leadership Excellence in the Travel Industry Programme will return this Autumn.

Developed by the Irish Travel Agents Association, Positive2Work Skillnet, and experienced travel professionals, the programme has been tailored to reflect the unique challenges and opportunities faced by those working in the Irish travel sector.

Commenting on the impact of the programme, Gráinne O’Boyle, Director, Positive2work Skillnet, said: “The programme has been developed specifically for people working in the Irish travel industry and has been enhanced through the help of feedback from graduates who have completed the course. We have seen the positive effect this programme can have on careers. The programme incorporates best practices and travel industry-specific training designed to equip travel professionals with the confidence, skills, and insight to lead effectively and feel truly empowered in their roles.”

Clare Dunne, ITAA CEO, said: “For professionals working in a travel agency looking to advance their career, this is the course for you. Leadership skills are a valuable asset that can make a real impact in our ever-evolving industry. The immersive programme structure is designed to allow aspiring travel leaders to gain the knowledge, tools, and strategies to succeed in the highly competitive landscape of the modern travel industry. If you are just looking to keep up to date with your training or are a seasoned travel professional, registering for the course can be the first step in furthering your career in the travel industry.”

Now in its third year, the course content includes modules focusing on Leadership Excellence in the Travel Industry, High Performing Teams, Leading with Emotional Intelligence, Digital Transformation, Sustainability, Communication with Impact, Travel Law and Coaching for Managers.

The opening modules will take place in-person on the 5th and 6th September, in Dublin, and will then continue online in September and October, concluding with in-person presentations and graduation ceremony.

For further information or to register for Leadership Excellence in the Travel Industry Programme email jean@itaa.ie.

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