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Thomas Cook Ceases Trading After 178 Years

2nd October 2019 - 10:30am

It’s still a little hard to believe, a week after the event, that our much-loved industry founding father brand ceased trading following failure to reach agreement in last ditch discussions amongst stakeholders who endeavoured to try and find a viable solution for the 178-year-old company’s future. With an annual turnover of £9 billion, 19 million customers, 22,000 staff and operating in 16 countries, Thomas Cook had come a long way since its humble beginnings in 1841. The failure to find a solution triggered the largest UK peacetime repatriation with over 150,000 Britons holidaying abroad at the time of the collapse.

 

The UK Civil Aviation Authority set up a dedicated support service to assist customers oversees as well as those in the UK with future bookings (thomascook.caa.co.uk for further information). There were a reported 600,000 travellers affected across the globe as well as 22,000 workers. The UK CAA advised customers who booked package holidays will be protected. Those that booked accommodation only need to check with their travel insurance supplier or, if booked via credit card, with their credit card company.

 

Don Shearer (Travelbiz)

Hearing the news about the collapse of Thomas Cook was a bit surreal to say the least. I am sure like me you have had the pleasure, at some stage, of working with this iconic brand in some shape or form as a trade partner, staff member or customer both here in Ireland and the UK. I have fond memories of working with Denis White, Bob Beaty and the team in Dublin many moons ago whilst sporting my Chieftain Tours blazer along with working with all the great staff in Northern Ireland and the UK in my retail and tour operating roles over the years.

 

One can read and listen to all the reasons why this founding father brand of our Industry has gone, but our immediate thoughts are with the affected staff and customers worldwide. I know for sure that the professionalism and dedication of all those directly affected and supporting trade partners will see this difficult time through with full repatriation of all customers and new careers and opportunities for the dedicated Thomas Cook staff.


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