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Royal Caribbean Group Introduces ‘Lift & Shift’

15th May 2020 - 4:30pm

Valerie Murphy and Shaun Lyons (Celebrity Cruises)

Valerie Murphy and Shaun Lyons (Celebrity Cruises)

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Royal Caribbean Group extends ‘Cruise with Confidence’ and introduces ‘Best Price Guarantee’ and a new ‘Lift & Shift’ to benefit customers and support travel agents.

 

Royal Caribbean Group (Royal Caribbean International, Celebrity Cruises and Azamara) is extending its ‘Cruise with Confidence’. For new and existing bookings created by August 1, 2020, cancel up to 48 hours prior to sailing and receive a full credit for a future cruise through April 2022. The ‘Cruise with Confidence’ policy is further enhanced with new rebooking options available to travellers and travel advisers:

 

‘Best Price Guarantee’: choose to change the price & promotional offer on reservations up to 48 hours before the cruise.

 

‘Lift & Shift’: Up to 48 hours prior to sailing, travellers can simply “lift & shift” their cruise to the same itinerary departing on a future date. The original price and promotional offer on the reservation will be protected, along with the cruise duration and stateroom category.

 

‘Cruise with Confidence’ applies to existing cruise bookings and those made by August 1, 2020. In addition to easing concerns of booked guests, the policy enhances consumer confidence to schedule new bookings, knowing last-minute travel adjustments are allowed.

 

“We want our guests to feel they can safely keep their existing cruise bookings or schedule new sailings,” says Richard Fain (RCL Chairman & CEO), “because this policy gives them more freedom and flexibility”.

 

The policy applies to all cruises sailing on or before April 2022 and across: Royal Caribbean International, Celebrity Cruises and Azamara. For individual brand policy details visit:

Azamara

Celebrity

Royal Caribbean

Silversea


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Valerie Murphy and Shaun Lyons (Celebrity Cruises)
Team RCI Ireland

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