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American Airlines new Mobile app simplifies verification of testing.

20th November 2020 - 4:30pm

Caitriona Toner (Country Sales Manager American Airlines Ireland

Caitriona Toner (Country Sales Manager American Airlines Ireland


American Airlines will begin offering customers a mobile app to make travel to international destinations easier. The mobile wellness wallet solution called VeriFLY, from the identity assurance leader Daon, will help travelers easily understand coronavirus (COVID-19) testing and documentation requirements for their destination and streamline airport check-in through a digital verification to ensure that customers have completed the requirements.


App trial simplifies verification of test results

We’re partnering with Daon to launch the VeriFLY mobile app to help make testing verification more convenient. Customers traveling to Montego Bay (MBJ) and Kingston (KIN), Jamaica, from or connecting through Miami (MIA) will have the opportunity to test the new solution at no cost by creating a secure profile and confirming details for their trip beginning November 18.


Prior to travel

After creating a secure profile on their mobile device, customers will be prompted to confirm details for their trip including:

• Their flight information.

• A negative COVID-19 test that fulfills their destination’s requirements.

• Any required documentation for travel to their destination based upon requirements published at that time.


As travellers verify each required element for travel, the app verifies that the customer’s data matches a country’s requirements and displays a simple pass or fail message. This simple message will streamline the check-in and documentation verification process at the airport before departure. The app also provides travellers with reminders when their travel window is coming to a close or once their credential has expired.

Day of travel

Upon arrival at MIA on day of travel, customers using the VeriFLY app will be provided an expedited entry lane for testing verification in the North Terminal. They will be required to simply show their approved ‘pass’ validation on the app.


Customers will be required to follow all rules and regulations for health and safety verification in their arrival countries. We are working with multiple countries to streamline the process even further and incorporate the VeriFLY app at destination airports so that customers have an expedited verification process on both ends of the travel journey.


We plan to expand the program to additional markets in the weeks and months ahead. Daon has stated that VeriFLY stores travelers’ information in a secure manner.

Clean Commitment

Our pre-flight testing program serves as a key element of our Clean Commitment, a multifaceted approach to giving customers peace of mind when they travel. We have also launched a travel tool, powered by Sherpa, to make travel planning easier for customers who are eager to reconnect with the people and places that matter most.


We value your partnership and look forward to welcoming you on board when the time is right.

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Caitriona Toner (Country Sales Manager American Airlines Ireland
American Airlines new Mobile app simplifies verification of testing

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