Travelbiz E-Zine
28
October
2022

Worldchoice Conference headline speaker announced

#Traveltradetogether

#TRAVELTRADETOGETHER

‘Making a Difference’ Carol Anne O’Neill (Commercial Manager Worldchoice).

With less than 3 weeks to go I am delighted to announce that the Headline Sponsor of the Worldchoice Conference 2022 is the iNUA Collection.  Christian Schmelter (Group Director Corporate & MICE Sales) said, “The iNUA Collection is delighted to partner with Worldchoice for their annual conference.  As Ireland’s largest regional hotel group, The iNUA Collection includes beautiful 4 and 5 Star Hotels, from the luxurious Muckross Park Hotel & Spa in Killarney Co. Kerry to the intimate Hibernian Hotel, a boutique property located in the heart of Kilkenny city. Our Radisson Blu Hotels are located in Cork, Limerick, Athlone, and Sligo along with the Tullamore Court Hotel, Hillgrove Hotel Monaghan, Dublin One Hotel and The Fairways Hotel Dundalk, where we will host this year’s Worldchoice Conference”.

Carol Anne O’Neill said, “The theme of this year’s event is ‘Making a Difference’” and our keynote speaker is Alf Dunbar, one of the top performance coaches within the customer service and leadership industry.  Originally from Aberdeen in Scotland, Alf is the creator and founder of the highly successful customer service coaching program ‘You Are The Difference’, which is currently being used by a wide range of retail and business organisations around the world. In the mid 1990s, Alf was the franchisee of a retail business struggling to survive. Faced with ever mounting debt and the real prospect of the losing the business he set out to develop a new way forward in terms of customer service and management to turn the business around. The result was the creation of his unique customer service and leadership coaching programme ‘You Are The Difference’. Today he speaks at more than 100 coaching sessions, seminars, and conference events a year for a large variety of companies in the UK, Ireland, Europe, Canada, and America. Since its inception in 2000 ‘You Are the Difference’ has received praise from all levels within the customer service industry for its simple and effective message and the results it can achieve”.

“Alf is a practitioner not a theorist. His coaching methods are based on the real world with real people. His unique and enthusiastic communication skills inspire people, which in turn enhance their individual performance. Alf seeks to raise people’s level of self-belief and confidence. With over 10 years practical retail experience and 22 years as a top performance coach he has personally coached thousands of people from a wide variety of retailing and service backgrounds helping them to achieve exceptional results. I look forward to welcoming our members and trade partners to this year’s conference in Dundalk”.

Subscribe to our E-Zine

    More

    from latest edition

    TUI Opens First Hotel Sensory Rooms
    14th March 2025

    TUI Opens First Hotel Sensory Rooms

    TUI is enhancing its commitment to accessible travel by introducing it’s first-ever hotel sensory rooms this summer, designed to support neurodivergent guests and their families.
    The TUI B...

    Read more
    Meet over 120 exhibitors at Ireland’s largest Travel Trade Shows
    14th March 2025

    Meet over 120 exhibitors at Ireland’s largest Travel Trade Shows

    The Official Irish Travel Trade Shows are taking place on Tuesday 1st April in The Metropole Hotel, Cork and on Wednesday 2nd April in The InterContinental Hotel, Ballsbridge, Dublin.

    Read more
    50% Off ALL Cruises with NCL – Book Today!
    14th March 2025

    50% Off ALL Cruises with NCL – Book Today!

    50% Off ALL Cruises with NCL – Book Today!

    Read more
    Armagh – the Orchard County
    14th March 2025

    Armagh – the Orchard County

    Promoting The First Place, Visit Armagh came to Dublin yesterday to showcase this amazing area and demonstrate just how many attractions this special corner of Northern Ireland has to offer. We ...

    Read more
    Riviera Travel – I wandered lonely as a cloud…..
    14th March 2025

    Riviera Travel – I wandered lonely as a cloud…..

    Catch our full Riviera Travel update on the all new Travelbiz Trade Partner hub here.On board Riviera Travel MS WIlliam Wordsworth, our gala evening event was glittering and fun. Suberb food and...

    Read more
    The Riviera Travel William Wordsworth experience with Travelbiz
    14th March 2025

    The Riviera Travel William Wordsworth experience with Travelbiz

    Jacinta Mc Glynn (Travelbiz) joined Carolanne O’Neill (Worldchoice), Niall Mc Donnell(Killiney Travel), Annette Hynes (Fahy Travel), Caroline O’Toole (JWT), Michelle Phelan (Barters Travel) and ...

    Read more