Travelbiz E-Zine
25
February
2025

United Opens Grab-and-Go Club in Houston

#Traveltradetogether

Airline opens second United Club FlySM location where travelers can quickly carry out snacks, coffees and other beverages on the way to their gate.

Houston location reflects the airline’s continued investments in IAH and its broader United.

United today opened its newest United Club Fly location at George Bush Intercontinental Airport, designed for travelers who want a convenient option to pick up a snack, beverage or barista-made coffee as they head to their flight.

At United Club Fly in Houston, travelers can experience:

  • Seamless, self-scan entry with their boarding pass at automated entry gates.
  • Selection of premium food and beverage for the on-the-go traveler, including fresh-squeezed orange juice, warmed pastries, wraps, salads, sandwiches and more.
  • Barista-crafted, personalized coffee beverages from the club’s full-service coffee bar, helping customers skip long lines at airport coffee shops.
  • Self-service beverage counter with a reusable water bottle refilling station and other favorite nonalcoholic beverages, including soft drinks, iced tea and more.
  • Space City inspired design that celebrates the Houston area.

“We’re bringing elevated convenience to Houston with the opening of our second Club Fly location,” said Alexander Dorow, Head of United’s Club and Lounge Program. “Designed for on-the-go United Club members, Club Fly offers a club experience that matches the ways travelers’ needs have evolved, especially when they’re pressed for time. Not all customers travel the same way and that encourages us to constantly look at new opportunities to add value to our club program and support travelers throughout their entire journey.”

United was the first U.S. airline to debut a grab-and-go club concept with the opening of its first location in Denver in 2022. More than 300,000 travelers have visited Club Fly since it opened in Denver, and they’ve enjoyed the convenience, refreshment selection and barista-made drinks, especially during short layovers. This club format reflects the airline’s ongoing commitment to launch new innovations that support different customer needs during their travel journeys.

More than half of customers at IAH are connecting passengers, and the grab-and-go club will improve the customer experience for on-the-go travelers who are pressed for time and want to quickly recharge and refuel before their flight. Located on the south side of Terminal B, United Club Fly features a modern design that reflects Houston. The Space City inspired club features seasonal coffee bar highlights, such as Lavender Matcha Latte and Blueberry Acai “Galaxy” Latte.

United Club members and travelers in premium cabins flying internationally will have access to United Club Fly.

The opening of United Club Fly in Houston is part of the airline’s growth plans in Houston that include a $2.6 billion renovation and expansion of Terminal B, a new United Club location and an Early Bag Storage facility (EBS). It also marks the airline’s latest investment in its network of clubs and lounges. Since 2022, United has opened or renovated a total of eight United Club locations across its system. In 2025, the airline will open expanded Polaris Lounges in Chicago and Newark. Also in 2025, United will reopen a renovated and expanded club in Denver’s B West Terminal, which will complete its plan to redesign every United Club at DEN. Internationally, United plans to reopen the United Club in Hong Kong. In 2026, United will open a new United Club in San Francisco and its largest-ever United Club in Houston.

For more information on United Club locations and how to visit, go to united.com/unitedclub.

Subscribe to our E-Zine

    More

    from latest edition

    BA/IB/AA Travelbiz June Update
    13th July 2026

    BA/IB/AA Travelbiz June Update

    British Airways, Iberia and American Airlines June Update

    Read more
    A Celebration of an Industry Legend – Mr. Declan Power
    13th July 2026

    A Celebration of an Industry Legend – Mr. Declan Power

    Travelbiz at the Travel Media USA Soirée
    Some evenings are about the destination, the venue or the occasion. Others become memorable because of the people who have helped shape our industr...

    Read more
    MSC Cruises UK and Ireland hires Rob Scott for new Guest Experiences and Growth Strategy role
    13th July 2026

    MSC Cruises UK and Ireland hires Rob Scott for new Guest Experiences and Growth Strategy role

    MSC Cruises has announced the appointment of Rob Scott to the new role of Senior Advisor, Guest Experiences & Growth Strategy – UK & Ireland.

    Read more
    Riviera Travel celebrates Riviera Resplendence’s inaugural sailing
    10th July 2026

    Riviera Travel celebrates Riviera Resplendence’s inaugural sailing

    Riviera Travel’s MS Riviera Resplendence has officially returned from her maiden voyage along the Rhine River, taking guests on Riviera’s 7-day Rhine Cruise to Switzerland River Cruise itinerary...

    Read more
    Passenger numbers at Dublin Airport up 2% in June to 3.6 million
    10th July 2026

    Passenger numbers at Dublin Airport up 2% in June to 3.6 million

    Just over 3.6 million passengers went through Dublin Airport in June, up 2% on the same month last year as the busy summer season continued.

    Read more
    Celebrity Cruises Unveils 13 New Experiences on Celebrity Reflection Across Caribbean Sailings
    09th July 2026

    Celebrity Cruises Unveils 13 New Experiences on Celebrity Reflection Across Caribbean Sailings

    Setting sail in March 2027, guests will find enhanced outdoor escapes, new world-class dining, and unforgettable entertainment for a new Reflection, full of smiles.

    Read more