Travelbiz E-Zine
7
April
2025

Travel Counsellors Ireland Celebrate Record-Breaking Success at #20Beyond2025 Conference

#Traveltradetogether

Don Shearer (Managing Director of Travelbiz and Travelfinders Ireland) reflects on an unforgettable weekend of celebration, recognition and unity at the 20th Travel Counsellors Ireland Conference.

The #20Beyond2025 Conference marked a major milestone for Travel Counsellors Ireland, bringing together over 70 Travel Counsellors and more than 60 valued trade partners in a dynamic celebration of success, growth and collaboration. Hosted over two days, the event acknowledged individual and collective achievements across the business, under the inspiring leadership of Cathy Burke, Managing Director of Travel Counsellors Ireland.

“This event was nothing short of magical,” said Don Shearer. “The passion, professionalism and sheer joy from the Travel Counsellors community was palpable. It was an honour to witness and share in the celebration”.

Celebrating Excellence in Travel Counsellors Ireland.

Awards were presented to outstanding individuals and teams across various categories, highlighting not only high performance, but also long-standing dedication, innovation and customer excellence.

Net Promoter Score (NPS) Winners

Leisure: Michael Kelly

Corporate: Brenda Murray-Flynn

Service Milestones

20 Years as a Travel Counsellor: Lorraine Lawless, Mary Foyle, Kathy O’Sullivan

15 Years: Martina Hayden, Margaret Kelly

10 Years: Sinead Lonergan, Lorraine Wynne, Maeve Doherty, Sharon Tiernan Murphy

Top Performers & Special Recognition

New to Gold: Sarah Appleton

Biggest Booking Value (€250,000): Emma Campbell

TC Journeys Winner: Mandy Walsh (Winner of three major awards in 2025)

Shining Star: Rachael Higgins

Business Excellence: Andre Bedford

Head Office Honours

Special recognition was also given to key members of the Travel Counsellors Ireland Head Office team:

20 Years of Service: Cathy Burke

15 Years: Bernie Whelan

10 Years: Caitriona Kelliher

Travel Counsellors Award Winners 2025

Business Growth: Brenda Murray-Flynn

Business Partner of the Year: Ivan Beacom (Aer Lingus)

Customers for Life: Mandy Walsh

Lifetime Achievement: Mary Foyle

Making Waves Award: Alanah Byrne & Suzanne Row (MSC Cruises)

Most Helpful TC: Sharon Tiernan Murphy

New Business Champion: Andre Bedford

Top Cruise TC: Sinéad Lonergan

Top New Starter: Miriam Kelliher

Top Performing Corporate TC: Catherine Maguire

Top Performing TC: Emer McDermott

 Looking Ahead

Travel Counsellors Ireland continues to set new benchmarks within the industry, with an unwavering focus on customer care, innovation and building lasting relationships.

“Our full Travel Counsellors Ireland Conference report will be featured in next week’s Travelbiz Trade Partners E-Zine,” added Don Shearer. “Congratulations once again to Cathy, Bernie, Ciara and the entire Travel Counsellors Ireland team for leading with heart, purpose and excellence”.

Stay connected with Travelbiz for the latest trade updates via the new Travelbiz Hub:

https://travelbiz.ie/travel-trade-updates/

Subscribe to our E-Zine

    More

    from latest edition

    Stena Line Declaires 2025 The Year of Pet Travel
    12th April 2025

    Stena Line Declaires 2025 The Year of Pet Travel

    With a 28% increase in Google searches on pet travel within the last four years, the increasingly popular trend is being driven by owners’ reluctance to go on holiday without their ‘best friend’...

    Read more
    Aer Lingus, Indianapolis and Great Lakes VIP trade partners lunch at the Ivy.
    12th April 2025

    Aer Lingus, Indianapolis and Great Lakes VIP trade partners lunch at the Ivy.

    Aer Lingus and Great lakes USA invited key trade, corporate and media partners to celebrate its newest transatlantic route this May, connecting Dublin directly with Indianapolis—one of the Unite...

    Read more
    Celebrity Cruises’ award-winning Celebrity Apex returns to Southampton for summer season
    11th April 2025

    Celebrity Cruises’ award-winning Celebrity Apex returns to Southampton for summer season

    Back by popular demand for her second summer season from Southampton, Celebrity Cruises®’ award-winning ship, Celebrity Apex® is offering itineraries to stunning destinations in 2025, from North...

    Read more
    School Bands Spectacular Takes Flight at Shannon Airport over 160 Students Perform for Passengers
    10th April 2025

    School Bands Spectacular Takes Flight at Shannon Airport over 160 Students Perform for Passengers

    Over 160 primary school students from Clare and Limerick took to the stage at Shannon Airport for a musical school band spectacular that had passengers and staff on their toes in the terminal bu...

    Read more
    Aviation Regulator publishes draft decision on Dublin Airport winter slot capacity
    10th April 2025

    Aviation Regulator publishes draft decision on Dublin Airport winter slot capacity

    The Irish Aviation Authority (IAA) has published its draft decision on Dublin Airport’s Winter 2025 capacity, proposing coordination parameters which will be used in the airport slot allocation ...

    Read more
    Tennessee poised for a welcome surge in Irish visitors following the launch of Aer Lingus’ new Dublin to Nashville service
    10th April 2025

    Tennessee poised for a welcome surge in Irish visitors following the launch of Aer Lingus’ new Dublin to Nashville service

    Irish flag carrier’s new Dublin to Nashville service, launching April 12, 2025, set to boost connectivity from Ireland while helping transiting UK travelers take advantage of US preclearance at ...

    Read more