Travelbiz E-Zine
3
August
2023

Royal Caribbean launches extensive New Training Tour for Travel Partners

#Traveltradetogether

The Cruise Line’s New Offering Will See its Training Team Get Up Close and Personal with Agents Across the UK and Ireland. 

Royal Caribbean International has announced a packed schedule of training sessions, events and webinars for the second half of the year, with the cruise line aiming to meet with more than 1,000 agents, in person, throughout the next five months. The training tour further supports Royal Caribbean’s newly launched digital sales tool, My Royal Genie, which allows agents to make and share their own custom digital brochures with customers.

Led by Royal Caribbean’s recently appointed training manager, Kristi Reeser, the tour includes immersion sessions and interactive learning opportunities designed with new team members and those new to the cruise industry in mind, as well as advanced sales training for more experienced agents and top-up sessions for anyone looking for the latest updates and game-changing innovations from Royal Caribbean. The activity is part of the company’s ongoing commitment to support travel agents within the cruise industry, with sessions running in addition to the wide range of on-demand learning modules available to agents via the cruise line’s leading rewards and learning platform, Club Royal.

Ahead of the arrival of the cruise line’s Icon of the Seas and Utopia of the Seas ships sessions will give agents a deeper understanding of the brand and current offers, enabling them to more effectively sell the unforgettable holidays Royal Caribbean is known for. In addition to the extensive schedule of in-person events, the cruise line will also host live webinars each month, making it as easy as possible for agents to hear directly from the experts, ask questions and access key insights.

Kristi Reeser, Training Manager, Royal Caribbean International said: “This is the biggest training tour Royal Caribbean has undertaken in recent years. We’re excited to be back on the road, meeting and speaking with travel agents directly and offering training sessions that reflect the fast-paced changes we’re seeing in the cruise industry.”

“There’s a huge opportunity out there for travel agents, particularly as we look ahead to 2024 and the new ships that we’ll be welcoming to the fleet. These training sessions will give agents the chance to find out more about what Icon and Utopia have to offer and all the ways in which guests can enjoy memory-making experiences onboard.”

 

Training sessions hosted by Kristi will include:

  • Immersive training sessions – in-person sessions, tailored to specific team requirements and incorporating opportunities to explore some of the experiences available onboard Royal Caribbean’s ships.
  • Monthly, interactive webinars -featuring expert guest speakers from within the industry, updates on the latest developments from Royal Caribbean and training and Q&A support for travel agent initiatives including new sales support services such as the new My Royal Genie digital brochure creation tool.
  • Hosted ship visits, designed to provide first-hand experiences for those new to cruise, or the brand, and their families and give a taste of what guests can enjoy onboard.

 

Agents looking for further information or to book a place on the monthly, interactive webinar sessions can visit myclubroyal.com and sign up to the Club Royal newsletter for all the latest

Subscribe to our E-Zine

    More

    from latest edition

    Thailand Luxury Media Trip 2025
    23rd June 2025

    Thailand Luxury Media Trip 2025

    Starting a story with sadness might not make a lot of sense and may not encourage you to read further; however, when it’s tinged with a horror that eventually engendered courage, resilience and ...

    Read more
    Explora Journeys Unveils Exclusive Summer Special
    23rd June 2025

    Explora Journeys Unveils Exclusive Summer Special

    Explora Journeys, the luxury lifestyle ocean travel brand of the MSC Group, is delighted to announce a limited-time offer for all new bookings made between 23rd June and 15th July 2025. In respo...

    Read more
    Etihad Business Class is a real Touch of Class
    23rd June 2025

    Etihad Business Class is a real Touch of Class

    Travelbiz Business Class reporter Jacinta McGlynn brings you an Etihad B777 Business class experience from Thailand to Dublin.
    My recent flights with Etihad en route to TTM + 2025 (Thai Tr...

    Read more
    AmaWaterways 2026 Fly Cruise Pricing
    23rd June 2025

    AmaWaterways 2026 Fly Cruise Pricing

    Whilst 2025 is still buoyant we are hearing that 2026 interest is picking up which is great news. Below you will see some of our best prices so you can navigate what to promote in the coming wee...

    Read more
    Visit Lauderdale Made Waves at IPW 2025 with “Picture Perfect Paradise” Experience
    23rd June 2025

    Visit Lauderdale Made Waves at IPW 2025 with “Picture Perfect Paradise” Experience

    Visit Lauderdale, the official destination marketing organization for Greater Fort Lauderdale, captivated industry leaders and attendees at the U.S. Travel Association's IPW 2025, ,the leading i...

    Read more
    AmaWaterways reports more European agents creating group, part and full charter business
    23rd June 2025

    AmaWaterways reports more European agents creating group, part and full charter business

    AmaWaterways’ European office has seen its groups and charter sales rise by 145% for 2026 (versus sales at the same time last year, for 2025 departures) with more travel agents than ever choosin...

    Read more