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Irish Travel Trade report back from Andalucía

23rd July 2021 - 2:00pm

Members of the trade andmMedia in Ireland en route to Andalucía with Aer Lingus at V1 Medical in Santry

Members of the trade andmMedia in Ireland en route to Andalucía with Aer Lingus at V1 Medical in Santry

#TravelTradeTogether

Aer Lingus, Spain and our airport partners are ready to welcome you back.

What was our experience like?

Aer Lingus and the Spanish Tourist board along with partners in Malaga, Benalmadena and Torremolinos hosted key trade and media partners which included Jenny Rafter (Aer Lingus), Kathryn Mc Donnell (Spanish Tourist Office), Mary Denton (CEO Sunway), Paul Hackett (CEO Click&Go), Sharon Jordan (ITTN), Cathy Burke (Travel Counsellors), Maura Fahy (Fahy Travel), Alice Kelly (Travel Department) and Don Shearer (Travelbiz).

 

What was the entire experience like? Here is a comprehensive Q &A for you to read and share on your platforms.

 

Before you go to the airport

There are some new requirements for travel, but the good news is that most can be completed a couple of days in advance before you travel from the comfort of home or your holiday location.

 

For passengers travelling out of Ireland, it is important to be aware of the travel requirements in the country to which you are travelling. In many EU countries, passenger locator forms must be filled out before you travel, this information can all be found on dfa.ie and other government websites.

 

The Digital Covid Certificate being implemented on 19th July will act to further facilitate travel within the EU. We flew with Aer Lingus. To make the process easier, check-in online before getting to the airport. Then when you get to the airport you just need to tag your bag, drop and go to the gate.

 

The Airport Experience

When customers arrive at the terminal and check-in area, they will see protective screens, hand hygiene stations and our welcoming staff wearing face masks. Access to the terminal building is limited to those that are travelling and face masks are mandatory inside the terminal building.

 

We flew prior to the 19th July, so it was still relatively quiet, and we moved through the airport quickly. Social distancing is being practiced throughout the airport, so I would advise to arrive at least 2 hours before your European flight.

 

How was travelling on the aircraft / on-board experience?

We flew to Malaga with Aer Lingus on an Airbus A320. They have taken great steps to ensure a pleasant and safe trip for all passengers. While some things have changed, a lot of the familiar remains. We boarded the airplane in small groups and by seat row, with social distancing while boarding and disembarking the aircraft. This was smooth and well managed. As with the airport, on board customers and crew must wear a face mask. This can be removed briefly while consuming food or drinks.

 

Drinks and snacks on board were suspended when we travelled but are now available from 19th July.  You now have to pay with card, as they are operating a cashless system. The air on board is recycled with fresh air from outside every 3 minutes through HEPA filters, which remove 99.97% of airborne particles such as viruses and bacteria. Studies carried out by aircraft manufacturers show it is less likely to be infected by covid-19 on a flight than any other indoor space except for a hospital operating table. This provides the evidence that cabin air is safe and should relay any fears customers might have of sitting near other passengers.

 

The Aer Lingus cabin crew did a great job in making passengers feel both welcome and well looked after.

 

Arriving at Malaga Airport

From 19th July with the EU CDD this should facilitate a smoother transition through the airport. Again, it was a lot quieter than normal but the process was seamless with the staff all fully masked and ready to assist you with any queries. The key is to have your documentation ready to present in hard copy or on your mobile device.

 

In Malaga

Masks are not compulsory when outside walking through cities, beaches and local attractions. The vast majority of locals wear them. When inside you wear your mask until you get to your respective, table or room in your hotel. Basically, it’s more or less the same protocols as we have in Ireland. All bars and restaurants are open and the staff are once again so keen to help, assist and ensure you have a great time. 

 

Return Travel to Ireland 

For travelling back to Ireland, we were required to fill out the passenger locator form and obtain a PCR test taken 72 hours before travel (PCR not required now if you are fully vaccinated). It’s important that you arrive at the airport at least 2 hours before your return flight.

 

The overall experience was so reassuring. All of our trade partners in the air and on the ground have done amazing work to ensure your customers will have a super holiday experience. The minor changes we experienced are what we have gone through at home and present absolutely no difficulty in transit and on the ground. There is an even greater focus on ensuring you are safe, happy and above all have a great holiday.

Travel Trade Together.


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Members of the trade andmMedia in Ireland en route to Andalucía with Aer Lingus at V1 Medical in Santry
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía
The trade and media partners in Andalucía

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