Travelbiz E-Zine
10
July
2024

Finnair reveals brand-new spacious Schengen Lounge in Helsinki

New lounge set to open to customers on 9 July 2024.

Finnair has revealed its new Schengen Lounge in Helsinki Airport, designed to bring unparalleled comfort and convenience to customers.

Set to open on 9 July 2024, the new lounge has been crafted based on customer feedback and inspired by Finnair’s Nordic design language and comforting colour scheme.

It follows the same palette and design introduced to the airline’s non-Schengen lounges, first unveiled at Helsinki Airport in 2019.

The new lounge’s design, led by Studio Joanna Laajisto, captures the essence of the Nordics with wooden textures, soft forms, and warm colours. Adding a touch of local craftsmanship to the setting, the furniture has also been sourced from renowned Nordic designers, such as Artek, Nikari, and Gubi.

With seating for up to 440 customers, the newly designed Schengen lounge is set to leave customers feeling runway ready, with unparalleled views of Helsinki Airport.

Based on customer feedback, the lounge will also feature an exclusive Platinum Corner for Finnair Plus Platinum and Platinum Lumo members to enjoy.

Ole Orvér, Finnair Chief Commercial Officer, said: “We are delighted to announce the opening of our new Schengen lounge, providing even more space and comfort before take-off.

“Responding to the feedback from Finnair Plus tier members, the lounge also features an exclusive Finnair Platinum Corner for Finnair Plus Platinum and Platinum Lumo members to enjoy.”

Meri Järvinen, Finnair Head of Airport Customer Experience, said:  “With increased space, the new Finnair Lounge comfortably accommodates up to 440 guests, ensuring a relaxed experience and seamless service for everyone.

“Different spaces within the lounge are tailored to various needs: dining, working, resting and spending time with your travel companions.”

Business Class Classic and Flex ticket holders, as well as Finnair Plus Gold members can enjoy complimentary access to the new lounge. Finnair Plus Platinum and Platinum Lumo members can also benefit from exclusive access to the Platinum Corner.

Lounge access can also be purchased by all customers, via Manage Booking or through the Finnair app.

Based in the Schengen area of Helsinki Airport, customers travelling with Finnair on the majority of flights across Europe will benefit from the new lounge, including when connecting in Helsinki from the UK and travelling onwards to Finnish Lapland and the wider Nordic and Baltic region.

Customers flying directly to and from the UK and Ireland can also continue to enjoy access to Finnair’s Platinum Wing and Business Lounge in the non-Schengen area of Helsinki Airport.

For more information on Finnair’s customer experience improvements, visit finnair.com

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