Travelbiz E-Zine
22
August
2024

Congratulations and the very best of luck Joanne Madden.

J Madden Consulting launches this week. http://www.jmconsulting.ie/

With over 25 years of experience in the Travel Industry across various senior roles Joanne takes the next step in her career this week launching J Madden Consulting with a strong focus on delivering business efficiencies utilising her vast experience in retail, wholesale and global distribution systems.

Joanne has a drive and passion for real customer service and delivery and shares her experience and reasons for her next step with you all today.

“After over 25 years in the travel industry, working in various capacities, I was approached to establish J Madden Consulting to help and advise other businesses. I began my career in tour operations, starting in reservations and then moving into operations, primarily using FSS systems. Later, I installed, set up, or improved FSS systems for many tour operators across Ireland.

Subsequently, I managed operations departments and teams, which provided me with an amazing few years of experience. Seeking a new challenge, I transitioned to a travel agency, where I successfully set up a website and a back-office system.

In 2011, I made my final career leap to a GDS, where I worked in Account Management and Customer Success Management. There, I achieved excellent results by helping agencies improve automation and increase staff productivity.

Now, in 2024, I am excited to share the knowledge and expertise I have gained throughout my career.”

Through J Madden Consulting the services I will be providing are as follows:

  • Business analysis
  • Adding/Increasing automation
  • Improving staff productivity
  • Negotiation advice
  • Technical support
  • Problem solving
  • Guidance and support
  • Strategic and commercial advice
  • Staff training
  • Recruitment assistance

Please email joanne@jmconsulting.ie for more information or call 0860412477.

Subscribe to our E-Zine

    More

    from latest edition

    Thailand Luxury Media Trip 2025
    23rd June 2025

    Thailand Luxury Media Trip 2025

    Starting a story with sadness might not make a lot of sense and may not encourage you to read further; however, when it’s tinged with a horror that eventually engendered courage, resilience and ...

    Read more
    Explora Journeys Unveils Exclusive Summer Special
    23rd June 2025

    Explora Journeys Unveils Exclusive Summer Special

    Explora Journeys, the luxury lifestyle ocean travel brand of the MSC Group, is delighted to announce a limited-time offer for all new bookings made between 23rd June and 15th July 2025. In respo...

    Read more
    Etihad Business Class is a real Touch of Class
    23rd June 2025

    Etihad Business Class is a real Touch of Class

    Travelbiz Business Class reporter Jacinta McGlynn brings you an Etihad B777 Business class experience from Thailand to Dublin.
    My recent flights with Etihad en route to TTM + 2025 (Thai Tr...

    Read more
    AmaWaterways 2026 Fly Cruise Pricing
    23rd June 2025

    AmaWaterways 2026 Fly Cruise Pricing

    Whilst 2025 is still buoyant we are hearing that 2026 interest is picking up which is great news. Below you will see some of our best prices so you can navigate what to promote in the coming wee...

    Read more
    Visit Lauderdale Made Waves at IPW 2025 with “Picture Perfect Paradise” Experience
    23rd June 2025

    Visit Lauderdale Made Waves at IPW 2025 with “Picture Perfect Paradise” Experience

    Visit Lauderdale, the official destination marketing organization for Greater Fort Lauderdale, captivated industry leaders and attendees at the U.S. Travel Association's IPW 2025, ,the leading i...

    Read more
    AmaWaterways reports more European agents creating group, part and full charter business
    23rd June 2025

    AmaWaterways reports more European agents creating group, part and full charter business

    AmaWaterways’ European office has seen its groups and charter sales rise by 145% for 2026 (versus sales at the same time last year, for 2025 departures) with more travel agents than ever choosin...

    Read more