Travelbiz E-Zine
7
April
2026

Confidence in the Travel Industry – Behind the Scenes with Travel Counsellors

In an industry where disruption is inevitable, from global events to changing airline schedules and evolving travel policies, independent business owners need more than just tools. They need reassurance, clarity and a trusted network they can call upon when situations become complex.

That support is brought to life by the Travel Counsellors Cork Head Office, where a dedicated team supports the community across Ireland at every stage of their journey. The Cork team is made up of 10 experienced professionals, including eight with travel agent or tour operator backgrounds, complemented by two skilled marketing and PR specialists, ensuring business owners benefit from both deep industry expertise and strong brand support.

Bernie and Cathy.

Watch this short video to meet the people in Cork who make that support real every day, empowering Travel Counsellors to grow rewarding, resilient businesses while never feeling alone:

Travel Counsellors Cork Head Office Support Team Video Link:

https://youtu.be/GEu2ZfcxEfo?si=GSeneSbjSTblxVFt

Travel Counsellors’ approach is built on the belief that no one should have to navigate uncertainty alone. The most recent lived experience of that is the recent conflict in the Middle East where the global and local head offices had a crisis team in place within hours supporting the community. Central teams monitor emerging risks and provide clear guidance, while the in-house Phenix platform enables Travel Counsellors to quickly identify impacted bookings, prioritise actions and maintain proactive communication that reassures customers when plans change.

To find out more contact Bernie Whelan on +353 21 6036121 or email at careers@travelcounsellors.ie

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