Travelbiz E-Zine
23
October
2023

Air Canada Unveils First Upgraded Airbus A321 with an All New Interior and Industry-Leading Cabin Technology

#Traveltradetogether

Cabin improvements include larger overhead bins, new seating, and a state-of-the-art in-flight entertainment system.

Industry-first exterior cameras on a narrow-body aircraft provide customers real time, high-definition flight views on IFE seatback screens.

Aircraft will serve as onboard trial environment for new technologies such as Bluetooth audio at seatbacks and free high-speed Internet available to all customers.

Customers on board Air Canada flight AC692 operated with Fin 451 (C-GITU) Saturday shared a pilot’s eye view of the take-off due to new exterior cameras connected to the aircraft’s seatback entertainment system. The new camera feature, a first for a narrow-body aircraft, is one of several innovations unveiled with the airline’s first upgraded Airbus A321, which has been redesigned from nose to tail.

Air Canada is continuing to invest in customer comfort across its fleet of Airbus A321s and A320s which will feature a new cabin interior, new technologies and services such as Bluetooth audio, and free high-speed internet sponsored by Bell.

“We’re proud to welcome customers on board to experience the comfort, convenience, and connectivity of our latest cabins. These upgraded fleet interiors will align the A320s and A321s to the highly popular A220 experience, further strengthening our industry leading product offering,” said Mark Nasr, Executive Vice President, Loyalty and Product at Air Canada.

“Additionally, new features such as our inflight entertainment system streaming exterior aircraft camera feeds, Bluetooth connectivity, and free, fast internet connectivity will be extremely popular with travellers. We will continue advancing our product leadership by trialing more new in-flight experiences with this A321 and expanding those learnings to additional aircraft in our fleet.”

Highlights of new cabin features:

  • Larger overhead bins – Latest Airbus Airspace XL design, the largest overhead bins in-class that will also be installed on the Airbus A321XLRs.
  • Upgraded seating – Presents a standardized product across the Air Canada narrowbody fleet in both Business Class and Economy. The new seats are designed to optimize passenger personal space, improve ergonomics, and provide more storage giving customers a more comfortable experience.
    • Bluetooth audio – Air Canada’s newest IFE system will feature a Bluetooth-enabled seatback monitor. Customers will be able to connect their personal headsets while watching video on demand, live TV, or listening to podcasts or music. This initiative helps reduce usage of single-use headphones and supports Air Canada’s sustainability objectives in reducing waste.
    • New exterior cameras – Customers can now watch their flight live thanks to a new first-in-class narrowbody tail and belly camera system providing high-resolution, real-time video of the aircraft exterior.
    • Full colour LED mood lighting – New cabin lighting system will allow different ambiances to be set depending on time of day and phase of flight.
    • Fast and reliable Wi-Fi – Upgraded satellite-based connectivity.
    • Power options at all seats – All customers have access to power outlets, USB-A, and USB-C.

The new IFE system being installed on the Airbus A321 and A320 fleets will feature Air Canada’s award-winning in-flight entertainment via screens at each seat, offering the most extensive content overall of any airline in the Americas. Customers will also enjoy live TV on their flights with this new cabin, featuring BNN, CTV, LCN, RDS, TSN1 and TSN2 available on all flights operated by this aircraft, including when flying over the US.

Air Canada’s remaining 14 Airbus A321s and its eight A320s will be retrofitted starting this fall through to the end of 2025.  With these upgrades, customers will benefit from an elevated narrow-body cabin experience, in line with the cabins of the Airbus A220 and Boeing 737 MAX aircraft that comprise the majority of Air Canada’s narrowbody fleet.

The new cabin also reduces the overall weight of the A321 by approximately 240 kilograms, which will reduce fuel consumption for the entire fleet once the work is completed by more than 2.4 million litres and reduce GHG emissions by 6,256 tCO2 equivalent per year, or the equivalent of the electricity used annually by 4,185 Canadian homes.

 

Subscribe to our E-Zine

    More

    from latest edition

    Aer Lingus launches new routes to Turin and Geneva
    22nd December 2025

    Aer Lingus launches new routes to Turin and Geneva

    Aer Lingus has launched two new winter routes, offering customers flying from Dublin and Cork even more opportunities to enjoy a seasonal escape to some of Europe’s most enchanting destinations....

    Read more
    Avalon Waterways Welcomes Irish Agents Onboard as part of Fam Trip Programme
    22nd December 2025

    Avalon Waterways Welcomes Irish Agents Onboard as part of Fam Trip Programme

    Avalon Waterways has successfully hosted Irish travel agents onboard as part of its ongoing commitment to trade engagement, giving partners the opportunity to experience the river cruise product...

    Read more
    Start 2026 with a trip to Malta!
    19th December 2025

    Start 2026 with a trip to Malta!

    Start 2026 in luxury by escaping the cold, grey skies of Ireland with a visit to magical Malta. There is no better place to help you recover from the hectic Christmas period and cure those Janua...

    Read more
    Orient Express Unveils Its 2027 Sailing Itineraries – From the Mediterranean to Northern Europe
    19th December 2025

    Orient Express Unveils Its 2027 Sailing Itineraries – From the Mediterranean to Northern Europe

    Faithful to a heritage shaped by innovation and the French art of living, Orient Express continues its vision of exceptional travel and expands its horizons once more. After an initial season of...

    Read more
    MAKING LIFE EASIER FOR AGENTS IN 2026
    19th December 2025

    MAKING LIFE EASIER FOR AGENTS IN 2026

    American Holidays today launches its PEAKS 2026 campaign, designed to make booking easier, more rewarding and more enjoyable for Irish travel agents.

    Read more
    Aer Lingus welcomes Autism Assistance Dogs Ireland’s Golden Labrador puppies at Dublin Airport
    19th December 2025

    Aer Lingus welcomes Autism Assistance Dogs Ireland’s Golden Labrador puppies at Dublin Airport

    Paws-port at the ready: Aer Lingus welcomes Autism Assistance Dogs Ireland’s Golden Labrador puppies at Dublin Airport. 

    Read more