Travelbiz E-Zine
3
December
2025

Riviera Travel Appoints New CEO

Riviera Travel today announces that its Board of Directors has appointed Matt Luscombe as Chief Executive Officer, from 1 January 2026, succeeding Phil Hullah who will step down on that date. Phil will continue to support Matt during the first part of 2026 to ensure a seamless transition and will remain a significant shareholder in the business thereafter.

Matt brings a wealth of leadership experience across the travel, leisure and retail sectors. Most recently, as CEO of Freemans Event Partners, he expanded its multi-service event solutions to serve over 15 million people annually at more than 600 events across the UK and Europe. Previously, Matt was CEO at Cycas Hospitality, one of Europe’s largest and most diverse hotel management companies. Under Matt’s leadership, the business quadrupled in size, expanding operations into eleven new countries, with a team of more than 2,000 people. Matt also spent ten years with InterContinental Hotels Group, most recently as Chief Commercial Officer for Europe & North Africa. In this role, he oversaw all aspects of brand and commercial strategy, managing $4bn in revenue and an $85m Sales & Marketing budget. Matt holds degrees in Economics and Management Studies from the University of Cambridge and is a former medal-winning international rowing coach.

Andrew Strong, Chairman of Riviera, said: “We are delighted to welcome Matt as Riviera Travel’s new CEO. His proven ability to deliver growth and innovate across the leisure and hospitality sectors positions him perfectly to lead Riviera into its next chapter. The Board is confident that Matt’s strategic vision will unlock new opportunities and strengthen our market leadership.  I also want to thank Phil for his outstanding contribution. Since joining Riviera in 2019, Phil has guided the business through the unprecedented disruption of Covid and driven its resurgence as the UK’s leading river cruise and escorted tours operator. Under his stewardship, we have modernised the business, achieved record financial performance, introduced new products such as Signature and Solos, expanded into the United States, won a plethora of industry awards, and further strengthened our reputation for exceptional customer service.”

Matt Luscombe said: “I am truly honoured to be taking on the role of CEO and excited to work alongside Riviera’s exceptional team of passionate professionals. This is a pivotal moment for the business as we continue to expand across all product lines and elevate the customer experience even further. I look forward to building on the strong foundations laid in recent years and driving the next phase of Riviera’s growth and success.”

Phil Hullah said: “It’s been an incredible privilege to lead Riviera. I am profoundly grateful to our dedicated staff and senior leadership team for their unwavering commitment, and to our loyal customers and channel partners for the trust they place in us year after year. Riviera is in a great position, and I am confident the business will continue to reach new heights under Matt’s leadership.”

Subscribe to our E-Zine

    More

    from latest edition

    Expedia TAAP ATTS Christmas Appreciation Lunch
    04th December 2025

    Expedia TAAP ATTS Christmas Appreciation Lunch

    This lunch has become a much sought-after annual gathering in the travel trade social calendar and it’s their way of saying a huge thank you to their guests for all their hard work, dedication a...

    Read more
    Malta: Small Island, Big Stories
    04th December 2025

    Malta: Small Island, Big Stories

    Set in the heart of the Mediterranean, Malta is a warm and inviting year‑round destination where vibrant culture, rich history, and breathtaking coastline come together. Compact, safe, and easy ...

    Read more
    MSC Cruises Marks 12-Month Countdown To MSC World Asia – Discover 12 details of the New Flagship
    04th December 2025

    MSC Cruises Marks 12-Month Countdown To MSC World Asia – Discover 12 details of the New Flagship

    The one-year countdown to the launch of MSC Cruises’ latest flagship, MSC World Asia, has begun. The state-of-the-art flagship is set to become the latest World Class ship to join the cruise lin...

    Read more
    A Week of Connection: Royal Caribbean Highlights in Ireland
    04th December 2025

    A Week of Connection: Royal Caribbean Highlights in Ireland

    Royal Caribbean recently wrapped up a successful week of trade initiatives in Ireland, starting with regional training sessions for frontline travel agents between November 25th - 27th and closi...

    Read more
    ECTAA welcomes balanced compromise in Package Travel Directive agreement
    04th December 2025

    ECTAA welcomes balanced compromise in Package Travel Directive agreement

    ECTAA, which represents the travel agents and tour operators at European level, welcomes the balanced approach taken during the trilogue negotiations, notably on the definitions, payment conditi...

    Read more
    Passenger numbers up +7% at Cork Airport and +11% at Dublin Airport in November
    04th December 2025

    Passenger numbers up +7% at Cork Airport and +11% at Dublin Airport in November

    November was another record-breaking month at both Cork and Dublin airports, with the state's two busiest airports handling more than 2.8 million passengers collectively (+11% vs Nov 24). Sunday...

    Read more