Travelbiz E-Zine
14
January
2025

CTM secures WCAG 2.2 AA accreditation for Lightning online booking tool and CTM Portal technology suite

#Traveltradetogether

CTM UK’s proprietary online booking tool, Lightning, and CTM Portal awarded WCAG 2.2 AA accreditation.

Lightning and CTM Portal now incorporate a wide range of functionality for European users with a disability or impairment.

After becoming the first TMC to secure WCAG 2.1 accreditation in 2020, Corporate Travel Management (CTM) has now secured WCAG 2.2 accreditation for its Lightning online booking tool and CTM Portal technology suite to AA standard.

Web Content Accessibility Guidelines (WCAG) AA standard accreditation is given to websites designed to be accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. It is currently only a legal requirement for public sector organisations.

This means incorporating the following functionality into the technology:

  • Allowing keyboard-only navigation
  • Ensuring full compatibility with assistive readability technology tools such as JAWs, Dragon, Zoom and Text
  • Using highly contrasting colors
  • Providing alt text for meaningful images
  • Using proper heading structures
  • Including captions and transcripts for videos
  • Designing accessible forms
  • Maintaining responsive and flexible design
  • Avoiding using color as the only means of conveying information
  • Using descriptive URLs and link text
  • Ensuring consistent navigation
  • Allowing for content to be increased and decreased in size
  • Avoiding auto-replaying media
  • Using simple and clear language
  • Including an accessibility statement
  • Ensuring your website does not feature content that can induce seizures
  • Making sure your online documents are accessible
  • Regularly updating and maintaining accessibility features

CTM’s Chief Technology Officer EMEA, Brian Sheerin commented, “Government statistics show that 24 per cent of working age people in the UK have a disability – this is up from 19 per cent when we first achieved WCAG accreditation.

“These disabilities may be physical, sensory or cognitive and can impact how – or even if – people can interact with technology. Some will be business travellers, and we also know that younger people have higher expectations of technology and its functionality. That’s why it’s so important to us at CTM to design technology that supports all our customers’ travellers equally and achieving WCAG 2.2 AA accreditation is a welcome recognition for the work our technology teams are doing.”

Subscribe to our E-Zine

    More

    from latest edition

    Choose Chicago Announces Kristen Reynolds as New President & CEO
    03rd April 2025

    Choose Chicago Announces Kristen Reynolds as New President & CEO

    Choose Chicago announced today that Kristen Reynolds, a highly respected leader in the travel and tourism industry, will serve as the organization’s new President and Chief Executive Officer, ef...

    Read more
    Air Canada’s Québec City Ground Operations to be Airline’s First Station with Fully Electric Main Ground Support Equipment
    03rd April 2025

    Air Canada’s Québec City Ground Operations to be Airline’s First Station with Fully Electric Main Ground Support Equipment

    To mark Earth Month, Air Canada announced today that its ground operations in Québec City will be the airline's first station in Canada to achieve 100% electrification of its GSE fleet across al...

    Read more
    Explora Journeys celebrates key milestone for EXPLORA IV
    03rd April 2025

    Explora Journeys celebrates key milestone for EXPLORA IV

    On 2nd April, Explora Journeys, the luxury lifestyle ocean travel brand of the MSC Group, announced the successful launch of the troncone, the forward lower section of  EXPLORA IV, the fourth of...

    Read more
    Agents day trip to AMS to visit
    03rd April 2025

    Agents day trip to AMS to visit

    Avalon Waterways host agents to Amsterdam to experience their 5star product. Jo-Ann Raleigh (ASM Ireland & GSA for Avalon Waterways) hosted agents to Amsterdam on Sunday to gain a firsthand expe...

    Read more
    Irish Travel Trade Shows 2025
    03rd April 2025

    Irish Travel Trade Shows 2025

    Jacinta and Peter from Travelbiz attended the highly successful ITAA Trade Show held in Dublin’s Intercontinental Hotel on Wednesday April 2nd. Following the extremely popular election of Tom Ra...

    Read more
    The Great USA Road Trip Rolls into Dublin!
    03rd April 2025

    The Great USA Road Trip Rolls into Dublin!

    Peter O’Hanlon (Travelbiz & Travelfinders) hit the road with the Brand USA Brand USA team Jackie Ennis, Global Vice President and team of Holly Jordan and Serena Gray along with our main headlin...

    Read more