The Best Airline in Northern Europe by Skytrax
5th September 2018 - 5:20pm
For the ninth consecutive year, Finnair has been named Northern Europe’s Best Airline by Skytrax at the World Airline Awards event in London. The World Airline Awards by Skytrax are based on an independent survey of over 20 millionâ€¯passenger entries taken between August 2017 to May 2018 and covered 335 airlines.
The World Airline Awards by Skytrax are regarded as the primary benchmarking tool for passenger satisfaction levels of airlines throughout the world. The passenger survey analyses customer satisfaction for the overall airline passenger experience, at both the airport and on board the aircraft: check-in to boarding, seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service.
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