Follow us

Industry Jobs

Turkish Airlines - Sales and Traffic Agent

Do you want to become a member of rapidly growing Turkish Airlines?

Turkish Airlines is looking for a Sales and Traffic Agent

 

Job Description:

To carry out Reservation/Booking, Ticket Sales, Information and Passenger Traffic (Check-in, Manifest preparation) services at the Sales Office / Airport Office or at both, as designated by the Sales Manager and to work at the Agency Support Desk when needed due to operational reasons.  

  • Calculates the fare and arranges the route as per requests of the passengers; provides information to the passengers in relation to schedule, fares (APT-ABC); and ensures the required coordination.
  • Performs reservation/booking for the passengers applying to the counter, in person; uses CRT, and performs ticketing.
  • Issues tickets for Domestic and International lines, MCOs (Manual Change Orders), Excess Baggage Ticket; changes such tickets; and performs the processes in relation to return of the same.
  • Performs Endorsement and Rerouting processes.
  • Welcomes the aircraft; and ensures coordination and communication by and between the crew, handling agent, catering, cleaning, air traffic, customs and immigration.
  • Ensures that all daily flight documents are prepared in full and complete; places the orders for daily catering service; and keeps any and all kinds of records in relation to the flights.
  • Performs reservation/booking; and files the post-flight documents accurately and in full; and performs statistical actions in respect of the flight coupons.
  • In respect of processes for Lost Baggage, ensures that any lost baggage is found and delivered to their owners, by ensuring coordination with the handling agent.
  • Carries out the necessary FIM processes in case of issuance of a FIM (Flight Interrupt Manifest).
  • Reports ans registers any operational income-cost-financing and financial statistical information to the relevant IT systems such as SAP, ERP, DOP as required by the Management.

 

Desired Skills & Experience

  • Minimum high school graduation (2/4 years of university degree is preferred)
  • Permanent residence permit in the respective country (The Company will not provide or assist with work permits)
  • Experience in civil aviation or tourism (min 1 year)
  • The ability to cope with situations that create pressure
  • Good command of English and local language(s)
  • Availability to work in shifts, including overnight
  • Being a team player
  • Ability to handle multiple tasks simultaneously
  • Good knowledge and experience of a major Computer Reservations System
  • Strong oral and written communication skills
  • Sense of responsibility
  • Ability to make decisions accurately and effectively
  • Must have ticketing experience.

 

CLICK HERE TO APPLY

Additional Info
Reference: TL1809/5
Location: Dublin
Salary:
Closing Date: 31 Oct 2018

Follow us on Facebook

No poll available. Check back soon.

Get the TravelBiz Diary

The essential guide to the Irish Travel
Industry year.

Get the TravelBiz Diary.


Advertisement Advertisement

Back to Top ^

Whilst every care has been taken to ensure accuracy in this newsletter and website , the publisher accepts no responsibility for any errors, inaccuracies or omissions that may occur. No part of this newsletter or website maybe reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written approval of Don Shearer, CEO Travelbiz . COPYRIGHT © 2018 TravelBiz Travel Trade Directory Ltd

Don Shearer, CEO
email: don@travelbiz.ie
mobile: + 353 872497017

Follow us Travelbiz on Facebook Travelbiz on Twitter Travelbiz on Linkedin Travelbiz on Youtube

21 09 2018 5:34