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Joe Walsh Tours - Group Reservations Executive Leisure, School & Sports Group Tours

Joe Walsh Tours is Ireland’s longest established tour operator. Founded in 1961 and with an unsurpassed reputation within our market and industry for quality tours, excellent customer service and highly experienced staff at all levels of the operation, we specialise in everything relating to group travel, from pilgrimages and escorted tours to sports, music holidays and school tours. The Joe Walsh Tours group currently incorporates tour operators Pilgrimages Abroad and Concorde Travel. We are looking for a Group Reservations Executive to join our team in our Baggot Street Head Office.

 

RESPONSIBILITIES

 The Group Reservations Executive is involved in the general administration of group bookings, liaising with clients and suppliers with a particular emphasis in schools & sports groups. Other responsibilities include:

Reacting promptly to customer enquiries

Identifying new sales leads and making sales calls, following up and closing sales

Liaising with suppliers at destinations and ensuring all services have been organised accordingly

Delivering a high level of product information to potential clients or wide audiences

Liaising with Product Manager to organise proposals and quotes for groups

Making recommendations based on product demand and pricing where necessary

Delivering excellent customer service in all stages of the process

Participating on Sales & Marketing activities, desk based or with direct interaction with clients

Maintaining existing relationships

 

SKILLS & EXPERIENCE

Previous experience working with group tours and/or organising school and sports tours

Familiar with key decision makers within schools and sports tour organisers

Excellent communication skills and ability to create, propose and close sales

Strong knowledge of popular destinations for school and college tours

Excellent time management and organisational skills

Positive friendly character and excellent customer focus

Ability to work in a busy environment and as part of a team

Availability to travel without restriction when required

Sales oriented with proven record in sales

Strong computer skills

Experience of GDS/Galileo/Amadeus is a plus

 

POSITION TERMS & CONDITIONS

Full time role

Competitive salary in line with candidates ability and experience

20 days annual leave

 

If you feel you have the above qualifications, skills and experience, please email your CV & cover letter to .

Additional Info
Reference: TL1801/4
Location: Dublin 2
Salary: Competitive salary in line with candidates ability and experience
Closing Date: 31 Jan 2018

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22 01 2018 23:45